# PropTic AI

> The agentic OS for property management: AI agents that run maintenance end to end
> for large property management firms — diagnose from a tenant's photo (~30 seconds
> to a confirmed diagnosis), source and phone-call technicians, collect competing
> bids, pick the best quote with a written rationale, verify the work, release
> payment. Zero per-ticket approvals; every ticket is replayable from its audit
> trace. Built entirely on Google Cloud (Vertex AI Gemini, Cloud Run, Cloud SQL,
> Firestore, Cloud Tasks). Pilot customer with 4,000+ units; more firms onboarding,
> reaching $20k MRR next month as current onboarding completes.

Founded by a licensed real-estate professional (5+ years, $70M+ in closed deals,
operator network across property-management firms) and an AI engineer at a Fortune
120 company (previously solution architect and PM at an AI search-engine startup).

## Docs

- [Business & traction](https://proptic.ai/proptic.md#the-business): What PropTic
  replaces (maintenance-coordination payroll), the business model, and traction —
  4,000+ units under the pilot customer, $20k MRR next month as onboarding
  completes, ~30s photo-to-diagnosis, zero per-ticket approvals.
- [Founders](https://proptic.ai/proptic.md#founders): Who builds PropTic — a
  real-estate operator (CEO) and a production-AI engineer (CTO).
- [Product flow](https://proptic.ai/proptic.md#the-product-flow-one-ticket-end-to-end):
  The nine-state ticket lifecycle end to end, each state with the record it produces,
  including a replayed sandbox ticket trace.
- [AI architecture](https://proptic.ai/proptic.md#ai-architecture): One AI gateway for
  every model call, tiered Gemini routing (Flash / Pro / Flash-Lite), forced
  structured output, eval-driven promotion, versioned prompt registry.
- [Google Cloud architecture](https://proptic.ai/proptic.md#google-cloud-architecture):
  The full GCP service map — Vertex AI, Cloud Run, Cloud SQL (FORCE RLS), Cloud
  Tasks, Firestore, Cloud Storage, Identity Platform, Cloud Build, Secret Manager,
  Places & Routes, Cloud Logging — plus scale posture and engineering discipline.

## Contact

- taha@proptic.ai